Store Policies

Sales & Exchanges

Every used book is unique and comes with varying degrees of well-wornness (just imagine the journey it took to get to you!). Hence, all sales are final. Of course, we want you to be completely and inordinately happy with the books you buy from us, so if there’s any reason for disappointment please come by so we can figure out a solution. Likewise, we don’t currently do exchanges, but if a sad book circumstance arises (ie. you bought a book as a gift and the recipient already has that exact book), please visit us and we’ll work something out in person.

Holds

We can hold books for a week on request. There is some flexibility for folks waiting for funds to come in or other circumstances - just ask. We'll reach out again if you don't turn up for the book within a week, and if we don't hear back, the book will return to the shelves so it’s available to others.

Buying Books

Do you have books to sell? Please see our designated page on selling us books.

Book Donations

We do accept book donations. If you’re donating for the first time, we ask that you get in touch with us first. We will pass on whatever books we don’t take to the Bissell Centre thrift store or little free libraries. Examples of donations we can’t accept: National Geographic magazines, severely damaged books, Reader’s Digest books, reference books, most atlases, and travel guide books. If you’re unsure, please check in with us.

Consignment

Currently we are not taking new consignors. We host an eclectic collection of work by local and/or neighbourhood-based writers, artists, and illustrators on consignment. Our consignment rate is 40% to the bookstore and 60% to the writer/artist. 

Reselling

While we have no control over what customers do with books after they buy them, we ask kindly that if you are buying books with the sole purpose of reselling them at higher prices, you inform us of your dealings or take your business elsewhere. We are a small family business that aims to keep book prices low and accessible to folks walking in from the neighbourhood. We also redistribute a set portion of our profits back to the neighbourhood as one way among others that our business can benefit the community. Thank you for understanding.