Store Policies

Sales & Exchanges

Every used book is unique and comes with varying degrees of well-wornness (just imagine the journey it took to get to you!). Hence, all sales are final. Of course, we want you to be completely and inordinately happy with the books you buy from us, so if there’s any reason for disappointment please come by so we can figure out a solution. Likewise, we don’t currently do exchanges, but if a sad book circumstance arises (ie. you bought a book as a gift and the recipient already has that exact book), please visit us and we’ll work something out in person.

Holds

We can hold books for one day, on request. After that, if you don’t come by or get in touch, the book will return to the shelves so it’s available to others.

Buying Books

We are now buying books! Please call or email in advance, if you’re bringing a large volume (multiple boxes) into the store. We pay up to 30% of our selling price, or 35% in store credit. For example, if you bring us a book we can sell for $12, you'll get $4 up front. When buying books, we take the following into consideration: condition, demand, rarity, and so forth. We do not generally buy textbooks or popular fiction (ex. authors like Danielle Steel, Clive Cussler, or Dan Brown). For large collections, we also offer house calls.

Book Donations

We do accept book donations and for large amounts of quality books, we are happy to pick them up from you. If you’re donating for the first time, we ask that you get in touch with us first. We will pass on whatever books we don’t take to the Bissell Centre thrift store or little free libraries. Examples of donations we can’t accept: National Geographic magazines, severely damaged books, Reader’s Digest books, reference books, most atlases, and travel guide books. If you’re unsure, please check in with us.

Consignment

We love meeting and supporting local writers, artists, and illustrators! If you have a book, zine, or chapbook you would like us to stock, self-published or otherwise, please leave a copy for us to review and see if it’s a good fit. We’ll check it out and notify you of our decision, and you can drop off a few copies for us to sell. Our consignment rate is 40% to the bookstore and 60% to the writer/artist. We generally notify consignors every month with sales updates, but this timeline is flexible depending on your needs.

Reselling

While we have no control over what customers do with books after they buy them, we ask kindly that if you are buying books with the sole purpose of reselling them at higher prices, you take your business elsewhere. We are a small family business that aims to keep book prices low and accessible to folks walking in from the neighbourhood. We also are working towards redistributing a set portion of our profits back to the neighbourhood as one way among others that our business can benefit the community. Thank you for understanding.